LK Learning Solutions provide Open and Customised Programmes tailored to your specific needs which transform Leaders, Managers, Teams and Individuals.
Everything DiSC® Suite
Everything DiSC® is a personal development learning experience that measures preferences and tendencies based on the Everything DiSC® model. This simple yet powerful model describes four basic styles D, i, S, and C and serves as the foundation for the Everything DiSC® Application Suite. It starts with an online personal assessment to determine your Everything DiSC® style. Participants receive personalised insights that deepen their understanding of self and others.
Everything DiSC® is now available on Catalyst™ a personalised learning platform that acts as a single access point throughout a learner’s DiSC® journey.
Everything DiSC Workplace®
The Everything DiSC Workplace® programme provides participants with techniques to improve awareness of self and others and be more effective in the workplace. It helps participants at all levels of an organisation to build key social and emotional skills, improving workplace satisfaction, results and relationships. The workplace modules provide an in-depth understanding of participant’s priorities and motivations, how they relate to those with different DiSC styles and how they can use DiSC to build productive relationships.
Everything DiSC® Management
The Everything DiSC® Management programmes prepares anyone in a Management role to successfully motivate, engage and develop their people. The programme enables participants to deepen their understanding of themselves, their direct reports and their own Managers using the DiSC® model. They also learn how their management style influences their approach to decision making, time management and problem solving. Participants walk away with concrete strategies to help them adapt to the styles of their direct reports thus enabling them to bring out the best in their people.
The Resilience & Wellbeing Springboard
Stress can manifest itself in many different ways. Anything from the common cold to chronic pain can be linked to stress. Poor performance, absenteeism, unproductive conflict are many of the issues that can arise when stress is not managed in the workplace.
In the Resilience & Wellbeing Springboard participants gain a deep understanding of stress both good and bad. They learn new ways to challenge their perception of stress. They examine their personal triggers, find ways to take back control and strengthen their protection mechanism when faced with adversity.
Leading with Emotional Intelligence
Building an individual’s emotional intelligence to enhance their personal and professional effectiveness is a key element of this Roche Martin programme. Underpinned by The Roche Martin Emotional Capital Report (ECR)™ a powerful tool that has been used across the world to measure Emotional Intelligence it has helped Leaders, Managers, Teams and Individuals .
The Roche Martin Emotional Capital Report (ECR)™ measures the 10 social and emotional competencies that play a key role in determining success and has been used in Leadership Development, Diversity & Inclusion, Team Building, Cultural Transformation and Recruitment.
Managing Confrontational Customers
How to deal with difficult customers must be one of the most sought-after solution in people-centred organisations. Whether it is on the phone, face to face, on email or web chat customers are demanding and expecting more. Meeting these demands and exceeding their expectations is the foundation of Customer Excellence.
Understanding emotions, recognising common triggers, addressing complaints and developing techniques to de-escalate any situation are just some of the skills this programme offers.